What Experience Cloud can do
Speed up development. Work together. Connect and share knowledge. Make every interaction feel personal. Get off to a fast start with Experience Cloud templates. Want something extra custom? We’ve got you.
Customer portals
From tracking shipments to subscriptions, customer portals empower customers with control. Provide access to FAQs, knowledge articles, and more. Foster community and collect valuable data for marketing.
Partner portals
Ready to take your partnerships to the next level? Partner portals are your ultimate toolkit for success. No more scattered information or missed connections with this centralized hub for business.
Custom portals
Customize a little. Or a lot. Our Experience Cloud experts help you define your needs and goals to build a beautifully branded experience that amplifies the value of your Salesforce data.
Seamlessly integrate customer data into your experience
Bring data from anywhere
Integrate data from Salesforce, third-party, or legacy sources. Link data to Experience Cloud functions like leads, opportunities, cases, custom objects, and more.
Personalize experiences
Use a customer data platform (CDP) to segment audiences, pinpoint target customers, and consolidate data so anyone using it has a tailored experience.
Boost onsite engagement
Highlight and celebrate community leaders. Award custom profile badges to your most active members and foster a culture of recognition.
Secure your data
Give customers and external partners access to your CRM data and process automation— complete with built-in security and data access controls.
Stay connected anywhere
Experience Cloud offers a fully responsive interface for seamless access at your desk or on the go. Turn sites into mobile apps with Mobile Publisher.
Track and optimize
Use customizable dashboards in the Experience Workspace to measure, analyze, and continually optimize your user experience for maximum impact.
Meet the team
Drive results with our Experience Cloud experts.
What we know
We're really into Salesforce and have some ideas worth sharing. Dive into articles, videos, and best practices.
.png)
Hannah Kuhnhausen
Sr. Manager of IT & Operational Excellence
FAQs
Unleash the power of personalization with Salesforce Experience Cloud today.
Formerly recognized as Community Cloud, Salesforce's Digital Experience Platform (DXP) is changing how businesses across industries engage with their customers, partners, and employees. From help centers to partner portals, engaging microsites to dynamic storefronts, each Experience Cloud template serves as your gateway to a premium digital experience. As seasoned Experience Cloud consultants, we've honed our expertise in crafting secure, interconnected experiences tailored for various industries. Contact sales to learn more.
Experience Cloud is a remarkably versatile platform and the go-to choice for businesses across industries. This digital experience platform (DXP) facilitates connections with customers, partners, and employees. It enhances customer experiences while promoting seamless collaboration among your team members. What sets Experience Cloud apart is its foundation on the secure Salesforce platform, making it an ideal fit for companies in various sectors, including regulated industries like finance and healthcare.
Salesforce Experience Cloud (formerly known as Community Cloud) is your ticket to rapidly building connected digital platforms. The possibilities are endless—trimming license costs or customizing data visibility. With Experience Cloud, you're in control. It's like having a template for your Salesforce data, and you decide what and to whom it gets showcased. Are you curious how Experience Cloud can seamlessly integrate with your existing Salesforce solutions? Book a personalized demo today.
Yes. Salesforce rebranded Salesforce Community Cloud to Experience Cloud in 2021. While the name has changed, the platform and its features are identical. Since 2021, Salesforce has enhanced capabilities for creating and managing Experience Cloud sites by streamlining communication and simplifying creating digital experiences.
Yes. Salesforce Experience Cloud is mobile-friendly. With Mobile Publisher, you can easily create and customize apps, send notifications to users, and improve navigation. Our team built a custom Experience Cloud site and mobile app for a leading influencer marketing agency. Book a demo to see that solution and learn how we can help you.
Salesforce Experience Cloud enhances customer engagement with personalized and interactive online communities for your customers, partners, and employees. With self-service portals, customers can find answers to FAQs, access information, and troubleshoot without having to call customer service. Experience Cloud also allows you to personalize content for each member. You can use your customer data in your core Salesforce clouds to deliver targeted content, offers, and recommendations.
