See everything. Miss nothing.
Maximize sales with automation, analytics, and custom dashboards. See inquiries, service history, and test drives at your desk or on the go. Tap into Salesforce's lead tracking to convert new prospects into customers.
Automotive
Get full visibility over your dealership. Create 360-degree customer profiles. Effortlessly track leads, prioritize prospects, and close more deals.
Recreational Vehicles (RV)
Eliminate confusion and time-sucking tasks. Turn your RV dealership into a profit-making machine with clear sight into your business and customers.
Marine
Put routine tasks on autopilot. Free your sales reps to build stronger customer relationships and drive more sales.
Drive efficiency and profits with our tailored solutions
Customer 360 views
Get a holistic snapshot of customer interactions, preferences, and history to deliver unparalleled value and personalized service.
Dashboards & reports
Track sales trends, customer behavior, and operational efficiency, so you can make informed decisions quickly from intuitive dashboards.
Automation
From the routine to the complex, our automations streamline workflows and free you up to focus on what matters.
Personalized marketing
Tap into the heart of your customer's desires with tailored marketing and offers and watch your engagement and conversion rates soar.
Inventory management
Track optimal stock levels, get real-time updates, and seamlessly integrate inventory details with your sales and service departments.
Deal desking
Streamline negotiations, customize financing options, and close deals faster. Enhance customer satisfaction with personalized interactions.
Lead management
Turn prospects into profits. Track sales pipeline, nurture, and convert leads into loyal customers in one place so no opportunity is ever missed.
Mobile access
Stay connected anywhere, anytime. Manage operations, view reports, and interact with customers from your desktop and mobile devices.
Forecasting
Predict sales trends based on historical patterns and real-time customer behaviors. Use data insights to take proactive steps with confidence.
What we know
We're really into Salesforce and have some ideas worth sharing. Dive into articles, videos, and best practices.
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Parker Spendlove
CTO, Flex Fleet Rental
FAQs
Got questions? We've got answers.
Salesforce Automotive Cloud is a specialized customer relationship management (CRM) platform for the automotive industry. It integrates vehicle and driver information, sales and service histories, leases, warranties, and subscriptions to enhance customer experiences and streamline business operations. Automotive Cloud offers AI and automation capabilities to help automotive businesses maximize the lifetime value of vehicles and transform their customer experience. Businesses can also get unified driver and vehicle data, including telematics, service records, and in-vehicle systems.
Salesforce Automotive Cloud provides a single view of customer data for unmatched personalization. The platform automates tedious tasks so sellers can focus on selling and serving customers. With customizable dashboards, auto, RV, and marine dealers, and fleet management companies can see what's in their inventory, where customers are in their buying journey, who serviced a customer last, and much more.
We're huge fans of Salesforce for a couple of reasons. One, if you have multiple dealership locations, you don't need separate logins for each location. You have one Salesforce org (or automotive CRM) for all your rooftops. The best part? You can still set user permissions and control who accesses what. Beyond that, Salesforce integrates with leading dealer management systems and has advanced automation features.
By integrating your dealer management system (DMS) with Salesforce, your dealership can access detailed customer profiles, including purchase history, preferences, and interactions. Real-time access to your customer data means quicker response time and better problem-solving, elevating your customer service experience. DMS integration also smooths out sales, from initial customer contact to final sale. And automating key sales processes reduces the likelihood of human error, ensuring more accurate transactions and records.
The cost associated with integrating a Dealer Management System (DMS) with Salesforce varies based on the complexity of the integration, customization requirements, size of your dealership, licensing and software costs, implementation and training, and ongoing support and maintenance. To get an accurate cost estimate for integrating a DMS with Salesforce, it's best to request a customized quote based on your dealership's specific requirements. This allows you to consider all the factors mentioned and ensure that the integration aligns with your budget and operational needs.
